OAK-IT Website Terms and Conditions

1. Introduction
Welcome to our website. These terms outline the conditions for using our products, including our shipping policy, warranty, order cancellation policy, privacy limitations, and age restrictions.

2. Shipping Policy

• We commit to delivering your products within 5 business days from the date of order.

• Deliveries are made via a reliable shipping company. You must provide an accurate shipping address.

• In case of a delay, we will notify you as soon as possible.

3. Warranty

• We provide a warranty for our products in accordance with the law.

• In the event of a product defect, please contact our customer service within 14 days of receiving the item, and we’ll be happy to assist.

4. Order Cancellation

• You may exercise your right to cancel an order within 14 days of receiving the product.

• To cancel an order, please contact customer service and state the reason for the cancellation. The return shipping cost is the responsibility of the customer.

• The business operates in accordance with the transaction cancellation clause under the Consumer Protection Law.

5. Privacy Policy

• We are committed to protecting your privacy. Customer data will not be shared with third parties without your consent.

• Information collected is used solely for customer service and related services.

6. Age Restriction

• Alcohol sales in Israel are restricted to individuals aged 18 and above.

• You must ensure that you meet this age requirement when placing an order.

7. Additional Terms

• All orders are subject to final approval by the company.

• The company reserves the right to update these terms from time to time. Changes will take effect from the date of publication on the website.

8. Contact Information

• For any questions or issues, please contact our customer service team.

Business Address: Yair Stern 32, Herzliya, ZIP Code 4641223